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COVID19 (CoronaVirus) Message to our Customers.
COVID19 (CoronaVirus) Message to our Customers.
As we monitor the quickly changing information on coronavirus (COVID-19), please know that the well-being of our customers and employees is our foremost concern and we are fully committed to ensuring your safety.
At this time, we are continuing to provide all of our services as scheduled. If you have questions or concerns, or wish to reschedule your service appointment, please do not hesitate to call us at 91790 22222.
We have instructed all of our employees to closely follow the recommendations for protecting themselves and others. These recommendations include limiting exposure to sick individuals, frequent and thorough hand washing, knowing the signs and symptoms of COVID-19, and more.
Although we have not experienced any issues at Hindustan Pest Control at this time, but we are fully prepared to activate mandatory 14-day quarantines for any employee who exhibits symptoms or is diagnosed with COVID-19. We thank you for allowing us to serve you and, again, encourage you to contact us with any concerns or questions you may have.
As part of our response and preparation for ensuring safety, we are also taking below precautions:
- We have made personal protective equipment available to all Hindustan Pest Control employees, including hand sanitizer and gloves.
- We are routinely disinfecting all of our shared equipment and common work surfaces.
- Any employee who exhibits respiratory illness or flu-like symptoms, or who has a member of their household exhibiting these symptoms, will be prohibited from working.
- All non-essential activities, including large group meetings or gatherings, events, and travel, have been cancelled through March 25.
FAQS
+ Currently I’m concerned for anyone entering my home. Does your technician have to come inside?
Absolutely not, and we completely understand. We can and will continue to provide our exterior treatment services to maintain the protective barrier that keeps pests from entering your home. So if you need for us to treat the interior of your home in the coming months, please just let us know and we will return at no additional cost.
+ I may have to close my business. Will you still be able to provide service?
Yes, and we can make this process simple for you:
- If you need interior treatment, please contact us to arrange a window of time for you to meet us at your place of business.
- Contact us if you would like for us to provide exterior perimeter treatment, which does not require you to be there.
+ Is there any changes to my regular residential pest control services?
We do not anticipate any changes in the provision of our treatments, but in order to protect your safety and ours, please allow our technician to sign the service on your behalf in your presence when your treatment is complete.
+ I’m a new customer. Will you still be able to come to my first interior service appointment?
Thank you for trusting Hindustan Pest Control. We will gladly provide our interior treatment if your pest issues cannot be resolved from outside of your home or business. Note: If anyone inside your household or commercial property is ill or believed to have come into contact with someone with the coronavirus, we reserve the right to reschedule interior service for a later date.
+ Will you notify me if any of your employee’s test is positive for coronavirus who has been to my home/business?
We understand and share your concern for safety, and it is our top priority. Every employee is strictly following all of the latest recommendations and minimizing contact with even small groups of people. To help protect everyone, our technicians are leaving each day from their homes rather than reporting into our office. We are also staggering scheduled times for our technicians to come to the office for supplies and equipment.
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